1. Introduction
1.1 Welcome to The Refresh Room. These terms and conditions (“Agreement”) set forth the general terms and conditions of your use of the therefreshroomcom website (“Website” or “Service”) and any of its related products and services (collectively, “Services”).
This Agreement is legally binding between you (“User”, “you” or “your”) and The Refresh Room LLC (doing business as “The Refresh Room”, “we”, “us” or “our”). If you are entering into this agreement on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this agreement, in which case the terms “User”, “you” or “your” shall refer to such entity.
If you do not have such authority, or if you do not agree with the terms of this agreement, you must not accept this agreement and may not access and use the Website and Services. By accessing and using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Agreement. You acknowledge that this Agreement is a contract between you and The Refresh Room, even though it is electronic and is not physically signed by you, and it governs your use of the Website and Services
2. Services
2.1 The Refresh Room offers a range of cosmetic and wellness services. Details of these services and associated costs can be found on our website.
3. Appointments and Cancellations
3.1 Appointments can be scheduled online, by phone, or in person.
3.2 A cancellation fee of $50 will be charged for appointments canceled, modified, or rescheduled less than 24 hours in advance.
3.3 If payment is not received due to the cancellation, you must pay this invoice prior to booking another appointment at The Refresh Room.
3.4 A client with three cancellations in a row risk being terminated from our practice.
3.5 If you are 15 minutes late to an appointment, you will automatically be billed a $50 late fee, and your appointment will have to be rescheduled.
4. Payments and Refunds
4.1 Payment is due at the time of service. We accept all major credit cards, cash, Venmo, Zelle, and third-party financing options listed on the website.
4.2 All sales are final. We do not offer refunds or exchanges on any products or services. No exceptions. This includes your NON-REFUNDABLE DEPOSIT for all services.
4.3 We require a deposit for treatment. This is nonrefundable and goes directly towards the final cost of your service. This also enrolls you in the cancellation policy. By booking an appointment, either online or in office, you are agreeing to the cancellation policy and understand that your information will be saved to file for future transactions on your account.
5. Client Responsibilities
5.1 Clients are responsible for providing accurate health information and disclosing any medical conditions or allergies.
5.2 Clients must follow pre- and post-treatment instructions provided by our staff.
6. Privacy Policy
6.1 We respect your privacy. Our privacy policy outlines how we collect, use, and protect your personal information.
7. Medical Disclaimer
7.1 The information available on the Website is for general health information only and is not intended to be a substitute for professional medical advice, diagnosis or treatment. You should not rely exclusively on information provided on the Website for your health needs. All specific medical questions should be presented to your own healthcare provider and you should seek medical advice regarding your health and before starting any nutrition, weight loss or any other type of workout program.
7.2 If you choose to use the information available on the Website without prior consultation with and consent of your physician, you are agreeing to accept full responsibility for your decisions and agreeing to hold harmless The Refresh Room, its agents, employees, contractors, and any affiliated companies from any liability with respect to injury or illness to you or your property arising out of or connected with your use of this information.
7.3 There may be risks associated with participating in activities presented on the Website for people in good or poor health or with pre-existing physical or mental health conditions. If you choose to participate in these risks, you do so of your own free will and accord, knowingly and voluntarily assuming all risks associated with such activities.
7.4 The results obtained from the information available on the Website may vary, and will be based on your individual background, physical health, previous experience, capacity, ability to act, motivation and other variables. There are no guarantees concerning the level of success you may experience.
8. Consent for Treatment
8.1 Clients must provide informed consent before receiving any treatments.
9. Photography Consent
9.1 By participating in our medspa services, you grant The Refresh Room the right to take and use photographs for promotional and marketing purposes.
9.2 The Refresh Room reserves the right to use the photographs in various media, including but not limited to, print, online, and social media.
9.3 Clients will not receive compensation for the use of photographs.
9.4 Clients acknowledge and agree to sign a model release allowing the use of their photographs for promotional purposes.
9.5 The Refresh Room retains the copyright and ownership of all photographs taken during medspa sessions.
9.6 Clients may not use the photographs for commercial purposes or allow third parties to use them without the express written consent of The Refresh Room.
9.7 Clients who wish to exclude their photographs from promotional use must notify The Refresh Room in writing.
9.8 The Refresh Room ensures that all photographs will be taken and used in a professional and respectful manner.
9.9 The Refresh Room will not disclose any personal or medical information through the use of photographs.
10. Links to Other Resources
10.1 Although the Website and Services may link to other resources (such as websites, mobile applications, etc.), we are not, directly or indirectly, implying any approval, association, sponsorship, endorsement, or affiliation with any linked resource, unless specifically stated herein. We are not responsible for examining or evaluating, and we do not warrant the offerings of, any businesses or individuals or the content of their resources. We do not assume any responsibility or liability for the actions, products, services, and content of any other third parties. You should carefully review the legal statements and other conditions of use of any resource that you access through a link on the Website. Your linking to any other off-site resources is at your own risk.
11. Liability
11.1 The Refresh Room is not liable for any injuries, complications, or dissatisfaction resulting from the services provided.
12. Indemnification and Warranties
12.1 While we have made every attempt to ensure that the information contained on the Website is correct, The Refresh Room is not responsible for any errors or omissions, or for the results obtained from the use of this information. All information on the Website is provided “as is”, with no guarantee of completeness, accuracy, timeliness or of the results obtained from the use of this information, and without warranty of any kind, express or implied. In no event will The Refresh Room or its partners, employees or agents, be liable to you or anyone else for any decision made or action taken in reliance on the information on the Website, or for any consequential, special or similar damages, even if advised of the possibility of such damages. Information contained on the Website are subject to change at any time and without warning.
13. Governing Law
13.1 These terms and conditions are governed by the laws of the State of Arizona.
14. Changes to Terms and Conditions
14.1 We reserve the right to modify this Agreement or its terms related to the Website and Services at any time at our discretion. When we do, we will revise the updated date at the bottom of this page. We may also provide notice to you in other ways at our discretion, such as through the contact information you have provided.
14.2 An updated version of this Agreement will be effective immediately upon the posting of the revised Agreement unless otherwise specified. Your continued use of the Website and Services after the effective date of the revised Agreement (or such other act specified at that time) will constitute your consent to those changes.
15. Acceptance of These Terms
15.1 You acknowledge that you have read this Agreement and agree to all its terms and conditions. By accessing and using the Website and Services you agree to be bound by this Agreement. If you do not agree to abide by the terms of this Agreement, you are not authorized to access or use the Website and Services.
16. Contact Information
16.1 For any inquiries or concerns, please contact us at info@therefreshroom.com.
